Customer Service / Dispatcher

About the Role

Maintain organized assignment of field technicians to jobs, assuring timely response to customers while assigning most

logical tech to each job. To maintain optimum response time to customers by providing consistent and logical scheduling

for emergency service as well as scheduled maintenance. Must partner with service staff to ensure workflow runs

smoothly. Must maintain excellent customer service attitude. Monitor service calls for field, ensure all jobs are

assigned (the night before) and completed as required. Respond to phone calls from customers and roadmen. Stay in

contact with customers and inform them of any changes in the schedule. If there are parts on order through the Parts

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.