Equipment Services Dispatcher

About the Role

Job Title Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints.

Project a professional company image through phone interaction. Essential Functions Answers phones for Medicaid eligible

requests for non-emergency discharges, ride requests, and dispatch estimated time of arrivals. Places orders in computer

system. Provides information for provider, along with projected service times. Transfers calls to appropriate regional

team members. Identifies, researches, and resolves issues using the computer system. Follows-up on customer inquires not

immediately resolved. Completes call logs and reports. Organizes, plans, and optimizes daily trip route assignments in a

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.