Help Desk Dispatcher

About the Role

JOB TITLE

Essential Functions and Primary Duties

* Engage customers via phone or email and create trouble tickets for user support calls. This entails responding to

phone calls, emails, and self-service requests in a timely and professional manner.

* Open new and dispatch existing tickets to available technicians.

* Follow up on previously dispatched tickets to ensure first call resolutions are met.

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.